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About AIA

AIA was founded in 1996 by Katherine Bullock as an employee benefits brokerage firm committed to building long-term client relationships and providing benefit enrollment services, ongoing administrative support for employers, and responsive service to plan participants. Katherine began her career in the insurance industry in 1975 with the philosophy of consistently exceeding client expectations. And she and her staff at AIA maintain that philosophy on a daily basis.

AIA is a full-service firm, providing employee-paid voluntary benefits and employer-provided core benefits services. Our services include plan design, communication, enrollment and ongoing management. We specialize in serving employers in the healthcare, manufacturing and professional services industries in North Carolina, South Carolina and Georgia.
 

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Core Principles

Honesty and Integrity

We are committed to the highest standards of ethics and integrity. Our daily interactions with those we serve must reflect the high standards we profess.

Customers Come First

We are driven to exceed the expectations of employer and employee customers. We do this with responsive, one-call service and determination to do whatever is necessary to serve our customers.

Value

We customize benefits plans to provide the most value for employers and employees based on their specific needs. We provide competitive plans that meet budgetary requirements.

Innovation

We continually seek innovative products and processes that best meet the needs of our customers and keep them competitive in the marketplace.
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